Return & Exchange Policy

Return Policy

We would love to know that you are satisfied with the products you ordered at our site. As an integrated retail brand striving to provide our customers with quality par excellence, we focus on tailoring unique products.

However, if for some reason you would like to return the order then you are always welcome to raise a return request within 48 hours of receiving the merchandise. You can write an email to us at customer.care@handme.co.in or whatsapp or call us at +91-9310981196 to initiate a return request.

We will arrange a return pick up for the product(s) to be returned. 

We request you to pack all the items in their original delivery package and handover to the pickup executive, in the same condition as received by you. Please make sure that the garment is unworn, unused, unwashed, unaltered, undamaged with all the product tags and labels in place. 

Exchange Policy

In case you are not happy with the size ordered, you can easily exchange it for a bigger or a smaller size by raising an exchange request within 48 hours of receiving the merchandise. You can write an email to us at customer.care@handme.co.in or whatsapp or call us at +91-9310981196 to initiate an exchange request. 

We will arrange a return pick up for the product(s) to be exchanged. 

We request you to pack all the items in their original delivery package and handover to the pickup executive, in the same condition as received by you. Please make sure that the garment is unworn, unused, unwashed, unaltered, undamaged with all the product tags and labels in place. We will dispatch the new size as per request, once the product is received at our end.

In case of return and exchange, you may enjoy a one time free return and exchange! 

Refund

In case of return of all products, a gift card of the same amount of purchase value will be issued which will be valid for purchase across all the products available on the website. The gift card will be valid for the lifetime.